Help and advice over the phone

Healthdirect

If you’re feeling unwell and unsure what to do – or you just need advice about a health or medical issue – you can call Healthdirect to speak to a Registered Nurse 24 hours per day 7 days per week.

They can tell you if you should manage your symptoms from home, visit a GP or other primary care provider, or go to an emergency department. 

If needed after hours, you may be offered a call-back from a Tasmanian GP.

Contact Healthdirect

Healthdirect provides free trusted health information 24 hours per day, 7 days per week.

• Call Healthdirect on 1800 022 222
• Visit the Healthdirect website
• Check your symptoms on the Healthdirect website

Healthdirect maternal child health nurses

Healthdirect also has a dedicated phone line for pregnancy, birth and baby health concerns. 

You can talk to a maternal child health nurse from 7am to midnight, seven days per week (including public holidays).

• Call Pregnancy, birth and baby on 1300 882 432
• Make a video call to speak face-to-face with a maternal child health nurse
• Learn more on the Pregnancy, birth and baby website

Care@home

Care@home is a specialty support service in Tasmania for people with respiratory illnesses, like COVID-19, flu, RSV and flu-like illness.

It provides remote healthcare in the home for vulnerable patients with COVID-19 and other respiratory illnesses who meet specific referral criteria.

This includes older Tasmanians, Aboriginal and/or Torres Strait Islander people, pregnant women, and those with certain chronic health conditions. Children under 5 with certain health conditions are also eligible.   

The service can arrange access to testing and antiviral medications if you are eligible.

It also provides advice and support for anyone caring for someone with COVID-19.

The service is accessed either through self-referral or by calling: 1800 973 363. 

Learn more about Care@home