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When you’re unwell, there are a range of different care options available in Tasmania. Choosing the most appropriate service for your needs can help you get the right care sooner and help busy services.
Medicare Urgent Care Clinics (UCCs) provide medical care for illnesses or injuries that can be managed without a trip to the emergency department (ED) but cannot wait for a regular appointment with a GP.
Medicare UCCs are for use when there is urgency, but it’s not an emergency. They make it easier for people to see a doctor or nurse when urgent but non-life-threatening care is required.
Medicare UCCs are bulk-billed, meaning there is no cost to patients. Appointments are not required. Patients can walk in and wait to be seen.
For routine general health care, Tasmanians should continue to see a regular GP. Medicare UCCs are not an alternative to traditional GP visits.
Medicare Urgent Care Clinics are not an emergency service
If you require emergency care, call Triple Zero (000) or go to your nearest Emergency Department.
Where are the Medicare UCCs
There are four Medicare UCCs in Tasmania, which are open 7 days a week.
- Launceston Medicare UCC
- Location: Launceston Medical Centre, 215 Wellington Street
- Opening hours: 2 pm to 8 pm, 7 days per week
- Visit the Launceston Medical Centre website
- Hobart Medicare UCC
- Location: Your Hobart Doctor, 71 Bathurst Street
- Opening hours: 2 pm to 10 pm, 7 days per week
- Visit the Your Hobart Doctor website
- Ochre Health Medicare UCC Hobart
- Location: Ochre Health, 1B, 232-242 Liverpool Street
- Opening hours: 8am to 5pm, 7 days per week
- Visit the Ochre Health website
- Devonport Medicare UCC
- Location: My Clinic Plus, 133 Steele Street
- Opening Hours: Monday - Friday 2pm - 9pm, Saturday/Sunday 1pm – 9pm
- Visit the My Clinic Plus –website
What is urgent care, and when should I attend a UCC?
Urgent care is when you need medical attention for an illness or injury that can be managed without a trip to the emergency department, but cannot wait for a regular appointment with a GP.
Medicare UCCs provide assessment, treatment and care for urgent but non-life-threatening conditions. This may include:
- minor infections
- minor fractures, sprains, sports injuries and neck and back pain
- urinary tract infections (UTIs)
- sexually transmitted infections (STIs)
- stitches and glue for minor cuts
- insect bites and rashes
- minor eye and ear problems
- respiratory illness e.g. asthma, croup and exacerbation of COPD.
- gastroenteritis
- mild burns.
If in doubt, call Healthdirect on 1800 022 222 or visit the Healthdirect website
What do you need to bring to a UCC?
If you have a Medicare card or number, bring this with you when you attend a Medicare UCC.
You can also bring any letters or correspondence from your GP and details of any medicines you are currently taking (including those without a prescription).
If you are attending a Medicare UCC for your child to receive medical attention, bring your child’s personal health record (Blue Book).
Find more about the other treatment options available in Tasmania:
Help and advice over the phone
11 April 2024
Medicare Urgent Care Clinics
05 August 2024
Pharmacies
31 January 2024
General Practitioners
31 January 2024
Self-care
31 January 2024
Access Mental Health
31 January 2024
If you or someone else are experiencing a serious and life-threatening injury or illness, call triple zero (000) immediately or go to the nearest Emergency Department.
