Contact us

Opening hours

• Hospital hours: 24-hours, 7-days a week
• Office hours (general enquiries): 8:00am to 5:00pm

Address

• Street address: 23 Brickport Road, Burnie TAS 7320
• Postal address: PO Box 258, Burnie TAS 7320

Contact us

• Phone: 03 6493 6000

Feedback, compliments and complaints

• We are happy to receive feedback from you.
• This helps us to improve our services.
• We acknowledge, review and investigate all complaints. 
• We will respond by a phone call, email or letter.

How to provide feedback

You can provide a query, comment/suggestion, compliment or complaint through our Quality and Safety Unit

• Phone: 1800 062 322
• Write to: Quality and Patient Safety Service, Tasmanian Health Service North West, PO Box 21, Latrobe, 7307
• Email: [email protected]
• Ask a staff member for a feedback form
• Use the online feedback form.

Your healthcare rights

• The Australian Charter of Health Care Rights outlines your rights as a patient of the hospital.
• This means you deserve the highest possible standard of physical and mental health.