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Telehealth Tasmania
Outpatients | Telehealth
The Department will periodically contact patients waiting for an outpatient clinic appointment via SMS, with a link to an electronic form. This is part of routine waitlist auditing to ensure patient details are up to date. If you receive this SMS, please update your details.
What is Telehealth?
Telehealth for patients, carers and other providers
Telehealth troubleshooting
About telehealth
Telehealth Tasmania provides an easy way to access your appointments in the Tasmanian Health Service without having to travel to the clinic or hospital to see your clinician.
With Telehealth you can have your video appointment from your own home, local health centre, or GP surgery, linking by video to your clinician. If you like, you can ask family members, carers or friends to sit in on the appointment with you.
Your clinician will decide if it is okay for you to have a telehealth appointment - if you need to be physically examined or have tests, you may need to attend in person.
Telehealth can:
- Give you better access to healthcare
- Make it easier for family or friends to attend appointments with you
- Reduce your travel costs
- Reduce time away from home, and
- Reduce the amount of time you need to take off work to attend appointments.
Telehealth Tasmania's role is to provide technical and appointment support. We can check that you have the right hardware to receive your appointment invite and use the video link to join your video appointment.
Covid-19
The Tasmanian Government has boosted telehealth services in response to COVID-19 to support social distancing guidelines while ensuring Tasmanians have on-going access to their clinicians.
The Commonwealth Government through Medicare Benefits Schedule provisioning for COVID-19 have stated that "Videoconference services are the preferred approach for substituting face-to-face consultation."
Contact
Please note if this is an emergency call triple zero (000).
Phone: 1300 027 894
Email: [email protected].
If you require an appointment with a General Practitioner (GP) you will need to contact your surgery directly.
Feedback
- Contact your health facility, and talk to the nurse manager, doctor or health professional.
- Download the Telehealth Online Feedback Form and email to [email protected] or drop this form into your nearest facility or where your appointment took place.
