My Health Record

Key Messages

  • My Health Record is an online summary of your key health information.My Health Record logo
  • The Australian Digital Health Agency (the Agency) is the System Operator of the My Health Record system.
  • The Australian Digital Health Agency has announced nine out of ten Australians now have a My Health Record following the conclusion of the opt-out period
  • Between 16 July 2018 and 31 January 2019, Australians had the opportunity to decide if they wanted a My Health Record and to opt out if they didn’t want one.  Records have now been created for eligible Australians who didn’t opt out.
  • If you opted out of having a My Health Record and change your mind in future, you can register for one at any time
  • Need help?  You can contact the My Health Record Help line on 1800 723 471 or visit the My Health Record website for more information.

What is My Health Record?

My Health Record is an online summary of your key health information. When you have a My Health Record, your health information can be viewed securely online, from anywhere, at any time – even if you move or travel interstate. You can access your health information from any computer or device that’s connected to the internet.

Whether you’re visiting a GP for a check-up, or in an emergency room following an accident and are unable to talk, healthcare providers involved in your care can access important health information, such as:

  • allergies
  • medicines you are taking
  • medical conditions you have been diagnosed with
  • pathology test results like blood tests.

This can help you get the right treatment. You don’t need to be sick to benefit from having a My Health Record. It’s a convenient way to record and track your health information over time.

You Control Your Record

You can choose to share your health information with the healthcare providers involved in your care.

If you wish, you can manage your My Health Record by adding your own information and choosing your privacy and security settings. For example, you can:

Next time you see your doctor, ask them to add your health information to your My Health Record.

By allowing your doctors to upload, view and share documents in your My Health Record, they will have a more detailed picture with which to make decisions, diagnose and provide treatment to you. You can also ask that some information not be uploaded to your record.

Benefits of the My Health Record System

It’s your choice who sees your My Health Record and what’s in it. You can choose to share your information with the healthcare providers involved in your care. By allowing your doctors to upload, view and share documents in your My Health Record, they will have a more detailed picture with which to make decisions, diagnose and provide treatment to you. You can also ask that some information not be uploaded to your record.

As more people use the My Health Record system, Australia’s national health system will become better connected. The result is safer, faster and more efficient care for you and your family.

My Health Record Privacy and Security

Many safeguards are in place to protect the information held in the My Health Record system, such as strong encryption, firewalls, secure login processes and audit logging.

There are people, processes, technologies and legislation keeping the information held in My Health Record safe.

There are people, processes, technologies and legislation keeping the information held in My Health Record safe.

The privacy of information in the My Health Record system is protected by legislation which includes:

Significant penalties apply for deliberate misuse of this information.

For more information on privacy and access controls contact the My Health Record Help line on 1800 723 471 or visit the My Health Record website for more information.

My Health Record in the Tasmanian Public Health System

In Tasmania, work is underway to connect its public hospitals to the My Health Record system.

Public hospitals in Tasmania can add some clinical documents about your health to your record including discharge summaries, medication information and diagnostic reports.

Not all these documents will be uploaded every time you receive treatment at a public hospital.  This is because sometimes your health care provider may use a paper based process, or system which isn’t yet connected to the My Health Record.

At present, public hospital within Tasmania do not upload information to My Health Record for people under 18 but work continues with the aim of uploading adolescent and young person’s My Health Records later this year.

To see which hospitals and laboratories are connected to the My Health Record please visit the ‘who is using digital health’ section of the national My Health Record website.

My Health Record Consent in the Tasmanian Public Health System

When you are treated in a Tasmanian Public Hospital, records relating to your care such as discharge summaries, medications and pathology or radiology reports may be uploaded to your My Health Record, if you have one. This is called ‘standing consent’.

You will need to let your treating Tasmanian Public Hospital know if you do not want clinical documents uploaded to your My Health Record.

When you withdraw consent all document uploading to your My Health Record will cease from that point in time, until you reinstate your consent again.

You can reinstate your consent at any time, and each time you change your consent status you will be asked to complete a form.

It is not possible for your treating public hospital provider to stop a singular document, and/or remove a document retrospectively from your My Health Record.

However, you control the information in your My Health Record, and can view, add or delete documents and information as you wish to. You can do this online, or by phoning the Help line on 1800 723 471.

For further information, refer to the Patient Fact Sheet - My Health Record

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